Hamster
Support
Questions, bug reports and feature ideas are welcome.
Contact
Open an issue at github.com/MarinaTokareva/hamster-app/issues. Please include your iPhone model, iOS version and the app version (Settings → About & Credits).
Common questions
How do I restore Hamster Pro on a new device?
In Hamster, open Settings → Unlock Hamster and tap Restore Purchases, signed in with the same Apple Account you bought it with.
How do I cancel my subscription?
On iPhone, open Settings → your name → Subscriptions → Hamster Pro. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
My workouts don't appear on my other devices.
Check that Sync with iCloud is on in Hamster's Settings, that you're signed in to the same Apple Account on both devices, and that iCloud Drive is enabled. The first sync can take a few minutes.
Workouts aren't saved to Apple Health.
Open the Health app → your profile → Apps → Hamster and turn on the categories you want to share.
How do I back up my data?
In Hamster, open Settings and tap Back Up All Data to save a backup file. Use Restore from Backup to bring it back.